Job Description

Are you ready to shape the future of connectivity? As a Sales Engineer II at Spectrum Business, you will be a catalyst for innovation, driving the technical sales process with expertise in Managed Services, Dedicated Fiber Internet and Unified Communications. Your strategic insights will craft tailored network solutions, ensuring clients achieve their connectivity goals. With a focus on MEF Standards-based Ethernet networks, you will mentor junior engineers, collaborating closely with Sales Managers to lead our team to new heights. Join us and transform customer challenges into powerful solutions that redefine the possibilities of data, voice and video communication.

What Our Sales Engineers Enjoy Most About the Role

• Expert Communication: Articulate complex topics and abstract concepts to diverse audiences in any professional setting.
• Client Discovery Support: Partner with Account Executives to navigate client technical discovery and account planning processes.
• Innovative Solution Design: Craft intricate voice and data network solutions, collaborating with Engineering for topologies and specifications.
• Proposal and Pricing Review: Ensure proposals meet client needs and manage solution pricing and IRR submissions for Finance approval.
• Technical Proposal Presentation: Demonstrate integration of Spectrum Enterprise products into customer networks and conduct essential site surveys.
• Post-Sale Support and Training: Provide comprehensive documentation and training to installation teams, addressing complex queries.
• Industry Insight and Compliance: Stay updated on telecom trends, aid in product development and uphold policy compliance during presentations.

Working Conditions

Normal office environment: This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

Required Qualifications

• Education
• • Bachelor's degree or equivalent technical training in a related field

• Experience
  • 5 years of technical sales experience in the telecom industry, supporting large enterprise customers

• Technical Skills
  • Proficient in WAN solutions, data security (Firewalls, VPNs, DNS), voice networking (SIP, VoIP) and routing/switching protocols (BGP, OSPF)
  • Skilled in using MS Visio, Word, Excel and PowerPoint

• Skills & Abilities
  • Strong multitasking and leadership skills to drive sales results
  • Excellent communication, both verbal and written for articulating complex solutions
  • Consultative approach to customer solutions and long-term relationship building
  • Experience mentoring junior engineers and participating in RFI/RFP processes

Preferred Qualifications

• Degree focused on IT or Telecommunications Engineering Technology
• Certifications in networking, WAN, voice communications and network security (e.g., Cisco, Fortinet)
• Ability to present service designs emphasizing value and benefits
• Five years in voice/data communications roles, strategic account positioning and RFP strategy development

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefitspackage that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture.

Job Tags

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